We are most impressed with the professionalism, care and attention devoted to the management of our investment property. We receive a prompt monthly statement of the financial transactions, sensible and practical advice relating to matters raised by the tenants and regular and informative inspection reports (including suggestions if required).
We are very pleased with the service provided. We have no hesitation in recommending Jeanette and her team as trustworthy, reliable and professional property managers.
We brought our first investment property in central Nelson last year. Although we are based in Nelson we were not confident to manage the property ourselves. We have heard some horror stories from friends with rental properties. Haven Property Management were recommend to us, and we have found them great to deal with. They kept us informed throughout the process of finding and securing tenants, and let us know when any maintenance is required. I do the maintenance at the property myself, and I leave the property and tenancy matters to Haven Property Management to deal with.
inding good tenants and sorting out the inevitable problems that arise while renting our home out can be a real headache, especially when it’s an already super stressful time packing and shifting.
Haven Property Management took an enormous load off us just when we needed it. Jeanette found us the perfect tenants after meeting us and knowing what our home needed. Anything requiring a tradesperson to fix is quickly run by us via email, organised and paid for via their efficient system. Haven Property Management have a great suite of trustworthy and efficient tradespeople to call on that won’t leave you with any nasty surprises either, even if you’re living half a world away.
Having Haven Property Management taking care of our home and tenants has been refreshingly easy and hassle-free at a surprisingly low cost! I feel confident and happy leaving our place in their hands.
After bad experiences with our previous property manager, we switched to Haven Property Management around 10 years ago.
Since then we have hardly had a week without tenants in our 3 rentals.
We have been with Haven Property Management for many years, and can unreservedly recommend Haven Property Management, who with their warm friendly manner is without doubt absolutely outstanding in all aspects of their role.
We would always recommend the team at Haven Property Management for any rental property business.
We have had absolutely no problems since we placed our property with Haven Property Management in August 2012. They have always been proactive and has had our interests at heart at all times. All accounts, communications etc have always been correct and prompt. We would have no hesitation in referring your service to any other clients should the need arise.
I am very satisfied with Haven Property Management. They provide timely information on issues and provides options for action. Keep me up to date with matters I need to know as the owner.
I wish to thank and recommend Haven Property Management. For the past few years, we have lived abroad, and have relied on Haven Property Management to take care of our property. Haven knows that this property is not just a rental but our home and ensures it is looked after like their own. I feel confident to email them anytime and ask them to deal with projects that need attention. I would recommend Haven Property Management to anyone looking for a property manager with dedication and attention to detail. Thanks so much Haven.
We look after the garden of the property as part of the rental agreement consequently have regular contact with any tenant. However, Paul is the first port of call for any issues and this works well for us. He is always approachable and helpful and sorted any issues out for us. To date we have always had good tenants so he obviously has a good selection technique. Paul keeps us informed if anything needs doing and a decision is made on how to proceed.
Jeanette has been organised, responsive and helpful from her first day forward. I relax knowing the little niggly details of property ownership are in capable hands. All ancillary staff I have dealt with have been similarly responsive and helpful.
I have been with these guys for several years since being transferred from First National and have found the service excellent in every respect. Despite living, until the present, on the other side of the globe our house has been supervised superbly and we have almost never had the house empty. Thanks Haven Property Management.
I enjoy excellent communication with Paul which I value from overseas, he responds quickly to emails and follows through with any actions required.
Paul understands the people I like in my house and works to this end, sometimes holding off until we get the right tenant.
I would highly recommend Paul to other owners.
I have been with Haven Property Management for a number of years now and have stayed with the company because they offer excellent professional and personal service of the highest quality. Jeanette and Kaylene prior to Jeanette made a point of understanding my needs and keeping me informed. Service is prompt and cost effective. I would recommend Haven Property Management to anyone looking for a top notch service.